Introduction

SASSA card is the most convenient way to withdraw your grant from any ATM affiliated with Postbank. SASSA SRD R350 grant beneficiaries can apply for a new SASSA card online and in person once their grant is approved. Grant beneficiaries can withdraw their social grant anytime and from any ATM. 

SASSA introduced the online application for SASSA cards where you can apply for a new card online by visiting the SASSA website. You can also apply for an SASSA card by visiting the post office but you may expect long queues. However, if your SASSA card is expired or lost then you can apply for an SASSA card renewal to get a new SASSA card.

In this article, we will discuss the whole process of applying for a new SASSA card online and in person and what is the eligibility criteria for applying for a new SASSA card.

Eligibility Criteria to Apply for a New SASSA Card Online

In 2012, SASSA introduced a policy in which SASSA will verify every applicant via biometrics along with other requirements to prevent SASSA fraud. However, there were no strict policies before 2012 but in 2012 more than 22 million grant holders resubmitted their details twice to get double grants. That’s why SASSA introduced this strict policy in 2012.

Eligibility Criteria to Apply for a New SASSA Card Online

The eligibility requirements for a new SASSA card are given below:

  • The applicant must be 18 years old.
  • The applicant must be a South African citizen, Asylum seeker, or special permit holder.
  • The applicant must have an active SASSA grant.
  • The beneficiary must not be receiving any other government grant.
  • If single, the applicant’s income must be less than R86,280 per year, and if married, the combined applicant and spouse’s income must be less than R172,560 per year.
  • Applicants are ineligible if their assets are worth more than R2,455,400 when married or R1,227,600 when single.

What Documents do I Need to Get a New SASSA Card

Below are the documents you need to apply for a new SASSA card:

  • Your Name and Surname as stated on your Passport, ID card, or Special Permit.
  • South African citizens need to provide an ID card or Passport number. If you are a Special permit holder then you have to provide your file number.
  • Proof of current address. It could be a utility bill or bank statement in your name.
  • You need an active phone number in your name. SASSA will use this phone number to send you updates about your SASSA card.

How to Apply for a New SASSA Card

After checking your eligibility and completing all necessary documents, you are ready to apply for a new SASSA card. There are two ways by which you can apply for a new SASSA card. One is an online method and the other one is by visiting the post office. We discussed both methods in detail below:

Apply for a New SASSA Card Online

The easiest way to apply for an SASSA card is online. You don’t need to wait in long queues to apply for your card. You just need an active internet connection and a device to operate from which you can access the SASSA website. Follow the steps below to apply for a new SASSA card online:

how do i apply for a new sassa card online
  • Visit the SASSA services website to apply for a new SASSA card.
  • If you already have an account then login to your account. If you do not have an account then sign up to the SASSA services portal using the details you used to submit the SASSA social grant application.
  • Click on the “Apply for New SASSA Card” or “Card Services” tab.
  • A form will open. Fill out the SASSA card request application form with the required details.
  • Double-check the information you enter and then submit the form.

After submitting the form, you need to wait for a confirmation message from SASSA. Once your SASSA new card request is approved, SASSA will send you an SMS on your cell phone number. The SMS also includes the collection date and location of the card.

Apply for a New SASSA Card at the Post Office

The second method to apply for a SASSA card is by visiting the Post office near you. Follow the steps below to apply for a SASSA card at the Post office:

how do i apply for a new sassa srd card at Post office
  • Visit your nearest Post Office with the required documents. Make sure to visit the Post office on weekdays from 8:00 AM to 4:00 PM.
  • Wait in the queue for your turn. Once your turn arrives, ask for the application form from the representative.
  • Fill out the application form. Make sure to provide accurate and up-to-date information.
  • Recheck the details and submit the form to the Post office representative.
  • Collect the receipt from the Post office staff as proof.

Once you submit the application at the post office and collect the receipt, the staff will let you know the date to collect your SASSA card. You will also receive a confirmation message from SASSA. Visit the office and collect your card on the date mentioned in the confirmation message from SASSA.

How to Use SASSA Cards at ATMs and Stores

Once you receive your SASSA card, you can withdraw your grant from an ATM. The process to use an SASSA card is the same as other debit cards. You can also use your SASSA cards at major retail stores, supermarkets, shopping places, and restaurants in South Africa. Just make sure to activate your SASSA card before using it. You can’t use a SASSA card without activating it.

How to Check SASSA Card Balance

You can check your SASSA grant balance through your card by following these steps:

  • Visit your nearest ATM accepting MasterCard and Visa Card.
  • Insert your SASSA card into the ATM and enter your 4-digit PIN.
  • Select the “Balance Inquiry” from the available options.
  • Now select “Display on-screen” or “Print a Receipt”.
  • After your selection, your grant balance will be displayed on the screen or a receipt will be printed depending on your choice.

With a SASSA card, you also receive one free monthly balance check and three mini statements without any extra charges.

Benefits of SASSA Card

With your SASSA card, you will get the following benefits:

Benefits of SASSA Card
  • Free Withdrawal: With your SASSA gold card, you will get one free withdrawal from Postbank or SASSA-partnered retail stores.
  • Free Statement: As an SASSA card holder, you can check your balance for free once a month and get three free monthly mini statements.
  • Secure Grant Payment: The SASSA gold card is a secure way to access the grant payment. You don’t need to carry cash with you.
  • Convenient: You can withdraw your SASSA grant from any ATM affiliated with Postbank. You can also withdraw your SASSA grant from retailers like Boxer, Pick n Pay, Shoprite, Usave, and Spar. SASSA card holders can also use their SASSA card in stores to make a purchase.
  • Online Bill Payments: You can pay your bills online with your SASSA card easily.

What to do if Sassa Card is Declined

If your SASSA card transaction is declined then follow the steps below:

  • Check Card Balance: If your SASSA card transaction is declined at an ATM or store then check your grant balance. Ensure that you have insufficient funds available on your card.
  • Verify Card Details: Make sure that you are entering the correct PIN. Also, check if your SASSA card is damaged or expired.
  • Contact SASSA: If your SASSA card has enough balance to make the transaction and your SASSA card is not damaged or expired then contact SASSA and report the issue.

Frequently Asked Questions (FAQs)

Yes, you can get your new SASSA card from the post office. Visit your nearest post office with the required documents to apply for the SASSA card.

You need your ID card or passport and proof of address to apply for a new SASSA card.

You can get your new SASSA card by applying for it online on the SASSA services web portal or at your nearest post office.

You can apply for your new SASSA card online by visiting the SASSA services web portal. Fill out the SASSA card application form on the website and you will receive a confirmation message once your request is approved.

If your SASSA card has been lost, then you need to apply for a new SASSA card. You can visit your nearest post office to apply for a new card.

Conclusion

SASSA gold card makes it easier for beneficiaries to access their social grant. Applying for a new SASSA grant is an easy process. You can apply for your new SASSA card online or at the post office. Make sure you are eligible for the SASSA card and have all the necessary documents needed to apply for a card. Once you receive your SASSA card, you can enjoy the benefits of the SASSA card like secure grant payments, free transactions, and easy online payments. Just make sure to activate your SASSA card before using it.

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