SASSA Child Support Grant Application Process 2024

Q: <strong>What is the WhatsApp number for the SASSA Child Support Grant?</strong>

You can contact SASSA on their official WhatsApp number “082 046 8553” if you have any queries.

Child Support

SASSA Child Support Grant (CSG) is given to the primary guardians of children under 18. SASSA Children Grant was introduced to help the caregivers of children with low household incomes. It fills the gap between household income and the cost of living. This grant gives financial relief to the guardians of the children to fulfill their family’s daily needs.

To get an SASSA children grant you can be a parent or grandparent or any person over 16 heading a family. It is essential to be eligible to apply for a child grant. It is similar to the SASSA foster child grant in which you can get a social grant for a maximum of 6 non-biological or legal children.

SASSA Children’s Grant Eligibility Criteria

It is important to check your eligibility before applying for a SASSA children’s grant. You can check the eligibility criteria for the SASSA Child Support Grant (CSG) below:

You should be a South African citizen or permanent resident to apply for the SASSA child grant.
You must reside in South Africa with the children.
The applicant should be the children’s primary caregiver (e.g. parent, grandparent, or any person over 16 taking care of children).
The primary caregiver should pass the means test of SASSA in which they are not earning more than R61 200 per year if single. If the guardian is married, the combined income should not exceed R122,400 per year.
The child should be under 18 to be eligible for a children’s grant.
The child must not be cared for in a state institution.
The child must be living with the primary caregiver, who is not getting any money to look after the child.
The applicant cannot get an SASSA children’s grant for more than 6 non-biological or legally adopted children.

Documents Required to Apply for Child Grant SASSA

You must take the required documents to the SASSA office to apply for the Child Grant SASSA. You can check the list of the documents required to apply for SASSA child grants below:

You must have your South African 13-digit ID card and child’s birth certificate. If you do not have your ID card or child’s birth certificate, then complete the following documents:
Complete the SASSA Child Support Grant affidavit in the presence of the OATH commissioner, who is not an SASSA officer.
Bring the following documents:
A statement attested by a reputable person (e.g. counselor, social worker, traditional leader, etc) who knows you and the child.
A receipt from the Department of Home Affairs as proof that you applied for the South African ID and/or child birth certificate.
A temporary issued ID by the Department of Home Affairs (if applicable).
Baptismal certificate (if available).
A school report in which the child is studying (if available).
Road to Health Clinic Card (If you have one).
If you are married, then attach a copy of your marriage certificate.
The court order of child custody if you are divorced.
Proof of your earnings like payslips, UIF card, pension receipt, etc.
If one or both parents are deceased or missing, provide the death certificate or a missing person’s report from the police.
If you are not the child’s parent, bring any document indicating that you are the child’s primary caregiver. The document can be a statement from the police station, a letter from the child’s school principal, a permission letter from the child’s parents, or a sworn statement from a social worker.

SASSA Child Grant Application Process

You can apply for a Child Support Grant (CSG) in your nearest SASSA office. You must bring the required documents to the SASSA office for the SASSA application process. Fill out the child support grant application form in the presence of the SASSA officer. Application forms are available at the SASSA offices and you can complete the form with the help of SASSA representative.

After completing the application form, double-check the information you provided and submit it to the SASSA officer. Make sure to receive the receipt and keep it as proof that you have applied for the child grant SASSA.

Check Child Support Grant Status Online

Once you have applied for the SASSA child grants, it is important to check the application status to stay updated. To check the kid’s grant status, follow the steps below:

Visit our SASSA status check page.
Enter the South African ID number or temporary ID number of the primary caregiver of the child.
Enter your cell phone number used to apply for the SASSA children’s grant.
Click on the “Submit” button.
Your application status will appear on the screen. If your grant is approved then your child’s grant status will appear with the payment dates.

SASSA Child Grant Amount

Since October 2023, the SASSA child grant amount sets at R510/month per child. With the top-up grant of R250/month, the total grant amount for each child becomes R750/month. However, SASSA recently increased the child support grant by R20/month from April after SASSA released the payment dates from April 2024 to March 2025.

SASSA Child Grants Processing Time

SASSA child grants usually take 30 to 90 days to process. However, it may take more time if there is a high number of applications for SASSA to proceed. SASSA will send you a message on your registered mobile number once SASSA decides on your application.

If your grant is approved you will start receiving payments from the date you have applied. Unfortunately, if your SASSA children’s grant is declined then SASSA will provide you with the reasons to decline your child grant.

What to do If the SASSA Children Grant Decline

If SASSA does not approve your child’s grant application then you can apply for reconsideration to SASSA to review your application. SASSA will review your application again and decide on it. The reconsideration request must be submitted within 90 days after the SASSA children’s grant rejection.

If your reconsideration request is also declined then you can appeal the decision of SASSA to the Minister of Social Development at the national office of the Department of Social Development. They will review your application and if they will agree with you they will approve your child grant application. If your appeal is also declined then they will give you reasons to decline your appeal request.

Child Support Grant Payment Methods

SASSA provides different channels to collect SASSA Child support payments. The grant payment can be directly deposited into your bank account. If you choose the cash payment then you can collect it from your nearest SASSA-partnered retail outlets like Pick n Pay, Shoprite, Boxer, Usave, Spar, and Checkers.

If you want to change the payment method or update bank account details then you can visit your nearest SASSA office and apply to change the payment method. It is important to update your bank details before the SASSA payment dates for a smooth payment process.

SASSA Child Support Grant Balance Check

You can check the SASSA grant for children balance by the following methods below:

You can dial the USSD code *120*3210# or *120*69277# from your SASSA-registered mobile number.
If you have an SASSA gold card then you can check the children’s grant balance from any ATM.
SASSA’s official WhatsApp number “082 046 8553” also gives the facility to check kids’ grant balances.
You can dial the SASSA toll-free number “0800 601 011” to check your child’s grant balance.

Children Grant Suspension Reasons

SASSA can suspend your grant for children due to the following reasons:

If your circumstances are changed and you are getting any additional financial support.
SASSA may suspend your child’s grant following a review.
If you don’t cooperate with SASSA during the review process.
If you provide false information or fraud with SASSA.
If SASSA approved your children’s grant by mistake.
If you are no longer the child’s primary guardian.

If you think that your SASSA grant is suspended in error or disagree with the SASSA decision then you can appeal the SASSA decision to the Ministry of Social Development at the National Department of Social Development.

When SASSA Child Support Grant will Expire in South Africa

Your SASSA Children Grant will expire if any of the following condition occurs:

Your SASSA child grant will lapse if the child passes away.
If you do not claim a child grant for three consecutive months.
If the child is out of the country or leaves the country.
At the end of the month when the child turns 18 years old.
If the child is admitted to a State institution.
If you do not pass the mean test in the review process.

Responsibilities of the Child’s Caregiver

As an SASSA child support grant beneficiary there are some responsibilities you have:

Make sure to update SASSA about any changes in personal and financial circumstances.
Timely Update the information like Phone number, bank account details, and address to avoid payment delays.
Provide accurate and updated information during the application process to avoid grant rejection or suspension.
Inform SASSA of any changes in your child or your circumstances.

SASSA Contact Information

Toll-Free Number

0800 60 10 11

Head Office Number

012 400 2322

SASSA Email

[email protected]

SASSA Child Grants FAQ’s

At the end of the month when the child turns 18 years old, your SASSA child support grant will expire.

The child support grant amount is R510/month per child and the top-up grant is R250. So the total amount will be R750 per month per child.

The child grant payment date for March 2024 is the 7th of March 2024.

You can contact SASSA on their official WhatsApp number “082 046 8553” if you have any queries.

Yes, any parent can apply for a children’s grant. You need your marriage certificate or court order of child custody to apply for the grant.

The applicant should be 16 years old and head the family to apply for the child support grant.

To apply for the SASSA child grant you need to be eligible for it and need documents like your ID card, child birth certificate, and other supporting documents.

SASSA Children Grant Conclusion

SASSA Child Support Grant (CSG) has been giving financial benefits to South African citizens for the past few years. It is a financial support for the caregivers of the children under 18. The grant aims to fill the gap between monthly income and expenses. You must be eligible to apply for this grant and pass the SASSA mean test in which your monthly household income should be less than the SASSA criteria.