SASSA Contact Details Introduction
All social grant applicants need to know SASSA contact details to answer their questions promptly. SASSA has over 46 districts and 389 local offices to assist their grant applicants. SASSA also assists South Africans through email, calls, messages, and their social media handles. You can use any channel to get your questions answered.
In addition to SASSA offices, they have different service points like pay points and satellite offices to assist social grant applicants. You can also go to these points for assistance with your SASSA grant application.
SASSA Head Office Contact Number & Location
SASSA has different offices and payout points across South Africa and they all are controlled by the Head office of SASSA which is located in Pretoria the administrative capital of South Africa. The address and contact details of the SASSA head office are given in the table below:
| Office Address | SASSA House, 501 Prodinsa Building, Cnr Steve Biko and Pretorius Streets, Pretoria |
| Postal Address | Private Bag X55662, Arcadia, Pretoria, 0083 |
| Phone Numbers | 012 400 2000, 012 400 2322 |
| Customer Care | 0800 60 10 11 |
| 082 046 8553 | |
| [email protected] |
SASSA Offices Near Me Across all Provinces
SASSA has many offices across South Africa that assist SASSA beneficiaries related to different types of social grants. We divided the offices and contact details by province so you can find the SASSA office near you.
SASSA Office in Eastern Cape
You can find the SASSA office in the Eastern Cape location and contact details in the table given below:
Eastern Cape Regional SASSA Office:
| Office Address | BKB Building, Cnr Fitzpatrick and Merino Road, Quigney, East London, 5200 |
| Postal Address | Private Bag X9001, Chiselhurst, East London, 5200 |
| Phone Numbers | 043 707 6300, 043 707 6472, 043 707 6335 |
| Customer Care | 043 707 6481, 043 707 6487 |
| [email protected], [email protected] | |
| Working Days | Monday to Friday |
| Office Timing | 8 AM to 5 PM |
Eastern Cape Regional Executive Manager:
| Name | Mr. Zanoxolo Mpeta |
| [email protected] | |
| Contact number | 082 477 2769 |
Branch Coordinator:
| Name | Felicia Dickens |
| [email protected] |
SASSA Offices in Gauteng
You can find the regional and other SASSA offices in the Gauteng location and contact details in the tables given below:
Gauteng Regional SASSA Office:
| Office Address | 28 Harrison Street, Johannesburg, 2000 |
| Postal Address | Private Bag X120, Marshalltown, 2107 |
| Phone Numbers | 011 241 8320 |
| Fax Number | 011 241 8305 |
| [email protected] | |
| Working Days | Monday to Friday |
| Office Timing | 8 AM to 5 PM |
Gauteng Regional Executive Manager:
| Name | Mr. Themba Matlou |
| [email protected] | |
| Contact number | 082 324 8110 |
Other SASSA Offices in Gauteng:
| Address | Phone Number |
|---|---|
| Hoofdt Street, Roodepoort, Johannesburg, 1725 | 011 241 8300 |
| Nafcoc Supplying Centre, 20 Buitenkant Street, Soshanguve, Pretoria, 0152 | 012 730 0325 |
| 197 Church Street, Grand Central, Midrand, 1685 | 011 545 5900 |
| Luthuli Street, Dobsonville, Soweto, 1863 | 011 989 5806 |
| 7286 Pela Main Rd, Orlando West, Soweto, 1804 | 080 060 1011 |
| 87 Elston Avenue, Benoni, 1500 | 081 815 1197 |
| Sisulu Street, Orlando West, Johannesburg, 1804 | 080 060 1011 |
| 8 Protea Avenue, Lenasia, Johannesburg, 1821 | 080 060 1011 |
| 18A Grey Avenue, Vereeniging, 1930 | 016 430 0900 |
| 34 Galloway Street, Meyerton, Vereeniging, 1960 | 016 360 4202 |
| 29 Catlin Street, Germiston, 1400 | 011 776 8049 |
| Khumalo Street, Spruit, Johannesburg, 1426 | 080 060 1011 |
| 32 President Street, Fochville, Johannesburg, 2515 | 080 060 1011 |
| 27 Court Street, Nigel, 1490 | 080 060 1011 |
| 11 Fourth Street, Ga-Rankuwa Industrial Twp, Ga-Rankuwa, 0208 | 080 060 1011 |
| Corner CR Swart Drive and, Pretoria Rd, Kempton Park Cbd, Kempton Park, 1619 | 080 060 1011 |
| Palladium Street, Carletonville, 2500 | 080 060 1011 |
| Shop 44, Farmbel, 46 Kruger Street, Erasmus, Bronkhorstspruit, 1020 | 013 935 8200 |
| 20 6th Ave, Springs New, Springs, 1560 | 080 060 1011 |
| 90 Loveday Street, Johannesburg, 2000 | 080 060 1011 |
| Mahube Valley, Pretoria, 0147 | 066 142 5630 |
| Mabe Business Park, 17 6 Kgwebo Road, Waterval East, Rustenburg, 0300 | 014 591 9940 |
SASSA Offices in Mpumalanga
Find out the SASSA regional office in Mpumalanga location and contact details in the tables given below:
Mpumalanga Regional SASSA Office:
| Office Address | 18 Ferreira Street, Nelspruit, 3201 |
| Postal Address | Private Bag X11230, Nelspruit, 3201 |
| Phone Numbers | 013 754 9380 |
| Fax Number | 013 754 9501 |
| [email protected] | |
| Working Days | Monday to Friday |
| Office Timing | 8 AM to 5 PM |
Mpumalanga Regional Executive Manager:
| Name | Mr. Themba Matlou |
| [email protected] | |
| Contact number | 082 825 1035 |
Other SASSA Offices in Mpumalanga:
| Address | Phone Number |
|---|---|
| 17A Murray St, Ermelo, 2350 | 080 060 1011 |
| Schoemansdal, 1331 | 013 753 5458 |
| 89 Scheeper Street, Belfast, 1100 | 080 060 1011 |
| Verena-C, Langloood | 080 060 1011 |
| Thulamahashe-A, Thulamahashe, 1365 | 080 060 1011 |
| Emzinoni, Bethal, 2309 | 017 801 1694 |
| Klip Street, Groblersdal, 0470 | 080 060 1011 |
SASSA Offices in Limpopo
Limpopo has only one office in the region which is located in Polokwane. You can find out the location and contact details of the Limpopo regional office in the table given below:
Limpopo Regional SASSA Office:
| Office Address | 43 Landros Mare Street, Polokwane, 0699 |
| Postal Address | Private Bag X9677, Polokwane, 0700 |
| Phone Numbers | 015 291 7509 |
| Fax Number | 015 291 7416 |
| [email protected], [email protected] | |
| Working Days | Monday to Friday |
| Office Timing | 8 AM to 5 PM |
Limpopo Regional Executive Manager:
| Name | Ms. Zodwa Mvulane |
| [email protected] | |
| Contact number | 060 505 9608 |
SASSA Offices in North West
North West has its regional SASSA office in Mahikeng which controls the SASSA operations of North West. You can find out the details in the table given below:
North West Regional SASSA Office:
| Office Address | 1st Industrial Site, Mahikeng, 2735 |
| Postal Address | Private Bag X44, Mmabatho, 2735 |
| Phone Numbers | 018 388 4006 |
| Fax Number | 086 611 9740 |
| [email protected], [email protected] | |
| Working Days | Monday to Friday |
| Office Timing | 8 AM to 5 PM |
North West Regional Executive Manager:
| Name | Ms. Zodwa Mvulane |
| [email protected] | |
| Contact number | 066 480 6420 |
Other SASSA Offices in North West:
| Address | Phone Number |
|---|---|
| 11 Tom Street, Primindia, Brits, 0250 | 012 400 2000 |
SASSA Offices in Free State
You can find out the SASSA regional office in Free State contact details and location in the table given below:
Free State Regional SASSA Office:
| Office Address | Cnr St. Andrew Street & Aliwal Street, Bloemfontein |
| Postal Address | Private Bag X20553, Bloemfontein, 9300 |
| Phone Numbers | 051 410 8339 |
| Fax Number | 051 409 0862 |
| [email protected] | |
| Working Days | Monday to Friday |
| Office Timing | 8 AM to 5 PM |
Free State Regional Executive Manager:
| Name | Mr. Mohodi Tsosane |
| [email protected] | |
| Contact number | 061 462 4102 |
SASSA Offices in Northern Cape
North Cape has SASSA offices in different cities of the region which are controlled by the North Cape regional office located in Kimberley. Find out the details of different offices of North Cape in the tables given below:
Northern Cape Regional SASSA Office:
| Office Address | Permanent ‘Perm’ Building, 33 Du Toitspan Road, Kimberley,8300 |
| Postal Address | Private Bag X6011, Kimberley, 8300 |
| Phone Number | 053 802 4919 |
| Fax Number | 053 832 5229 |
| [email protected] | |
| Working Days | Monday to Friday |
| Office Timing | 8 AM to 5 PM |
Northern Cape Regional Executive Manager:
| Name | Mr. Mohodi Tsosane |
| [email protected] |
Other SASSA Offices in Northern Cape:
| Address | Phone Number |
|---|---|
| Albany Building, First Street, Industrial Site, Mahikeng, 2745 | 018 397 3826 |
| Le Roux St, Newtown, Calvinia, 8190 | 027 341 1070 |
| Deben, 8460 | 080 060 1011 |
| 31 Scott St, Upington, 8800 | 054 461 2962 |
| Williston, 8920 | 053 391 3638 |
SASSA Offices in KwaZulu Natal
You can find the contact details of the KwaZulu Natal SASSA office in the tables given below:
KwaZulu Natal Regional SASSA Office:
| Office Address | 1 Bank Street, Pietermaritzburg, 3201 |
| Postal Address | Private Bag X9146, Pietermaritzburg, 3201 |
| Phone Number | 033 846 3324 |
| Fax Number | 033 846 9595 |
| [email protected] | |
| Working Days | Monday to Friday |
| Office Timing | 8 AM to 5 PM |
KwaZulu Natal Regional Executive Manager:
| Name | Ms. Thamo Mzobe |
| [email protected] | |
| Contact number | 064 687 3655 |
SASSA Offices Western Cape
Western Cape has its regional office in the Cape town which is also one of the capitals of South Africa. Other than the regional office, SASSA also has two other offices in Cape Town that assist applicants for SASSA grants. You can find out the contact details in the table given below:
Western Cape Regional SASSA Office:
| Office Address | Golden Acre, Adderley Street, Cape Town, 8000 |
| Postal Address | Private Bag X9189, Cape Town, 8000 |
| Phone Number | 021 469 0235 |
| Fax Number | 021 469 0260 |
| [email protected] | |
| Working Days | Monday to Friday |
| Office Timing | 8 AM to 5 PM |
Western Cape Regional Executive Manager:
| Name | Mr. Abraham Mahlangu |
| [email protected] | |
| Contact number | 066 243 5549 |
Other SASSA Offices in Western Cape:
| Address | Phone Number |
|---|---|
| 50 Queen Victoria St, Cape Town City Centre, Cape Town, 8000 | 021 481 9736 |
| Petrusa St, Belgravia, Cape Town, 7530 | 021 944 7700 |
SASSA CEO & National Managers
SASSA operates like a private social security agency affiliated with the DSD to distribute social grants among South Africans. Currently “Busisiwe Memela-Khambula” is the CEO of SASSA and handles the operations of SASSA. SASSA also has managers who manage the SASSA. You can contact directly SASSA general manager directly in case of any problem in the local SASSA office. Contact details of the SASSA CEO and managers are given below:
Chief Executive Officer of SASSA
General Manager of SASSA
Executive Manager Officer of SASSA
Acting Executive Manager
Nationwide Contact Details for SASSA
If you have any queries regarding your SASSA social grants then you can contact SASSA through their Toll-free number, SASSA WhatsApp number, or through Email. These channels assist the SASSA applicants from all over South Africa.
Toll-Free Number
WhatsApp number
SASSA Email
SASSA Social Media Channels
The other way to contact SASSA is through their social media channels. SASSA has active social media channels where they share news related to SASSA grants and changes in the grants. SASSA also shares the payment dates of every month on their social media channels. You can contact SASSA on Facebook or Twitter by sending your query with your application ID and phone number.
SASSA Contact Details for R350 Grant
If you have any queries regarding the SRD R350 grant then you can contact SASSA through the channels discussed above. However, if you have any queries related SASSA appeal then you can directly contact the Independent Tribunal for Social Assistance Appeals (ITSAA). You can find out the contact details of the ITSAA department below:
SASSA Working Hours and Days
SASSA offices mainly operate on Monday to Friday from 7:30 AM to 5:00 PM. It is better to call or visit the SASSA office on weekdays between their office hours. You may experience a delay in response if you contact SASSA on Weekends or public holidays. Also, you may experience a long queue in the office as SASSA always gets a large number of social grant applicants visiting the office. So if your query is not urgent then you can contact them via their Helpline number or WhatsApp number.
SASSA Contact Numbers FAQs
SASSA Service Conclusion
As an SASSA applicant, it is important to know the SASSA contact details to solve your queries. You can visit your nearest SASSA office or contact them via email, phone number, or WhatsApp if you face any problems in your application process. You can also register the complaint regarding any issue directly to the regional manager or SASSA head office via email or helpline number. SASSA officials are always available to help grant applicants.
