Introduction to SASSA Appeal

SASSA allows R350 beneficiaries to appeal their declined SRD R350 grant if their SRD R350 reapplication is rejected. It is important to know why your SASSA SRD R350 grant is rejected and still, if you feel that you are eligible for this grant you have the right to appeal the decision.

You can do an SASSA appeal online or by visiting the SASSA office. Fill out the SASSA appeal form and submit it to the Independent Tribunal for Social Assistance Appeals (ITSAA) for review. ITSAA will review your application and notify you within a period of 60 to 90 days. If ITSAA approves your SASSA application you will start receiving SASSA payments.

Important Steps Before SASSA Status Check Appeal

Before appealing, must follow the instructions below:

  • Double-check your SASSA application information on the official SASSA SRD website.
  • Make sure your information like phone number details or banking details are up to date.
  • Make sure you provide accurate information on the SASSA application.
  • Make sure your account balance does not exceed R624.
  • You must fulfil the SASSA age limit requirement which is 18 to 60 years.
  • Provide the details that match with the Department of Home Affairs database.
  • You must not receive any other social grants during the SASSA application or appeal period.
  • Verify your status with the Department of Home Affairs (DHA) database.

SRD SASSA gov za Appeal Online

SASSA Status Check Appeal
SASSA Status Check Appeal

If your SASSA application or reapplication was rejected then you can challenge the decision and submit the request online for an SASSA SRD reconsideration appeal. Make sure to read and accept the SASSA clauses in the Declaration and Consent Documents. Follow the steps below to lodge an SASSA appeal online:

  • Visit the SASSA Appeals website.
  • Click on the “click here to lodge an appeal or check appeal status” button.
  • Enter your South African ID number in the first section.
  • Enter your SASSA registered mobile number in the second section.
  • Click on the “Send Pin” button.
  • You will receive OTP on your mobile number. Verify the pin on the website.
  • Select the month you want to appeal for the SRD R350 declined grant.
  • Select the valid reason for the SRD R350 appeal and attach documents like bank statements with it.
  • Click on the “Submit” button.
  • You will receive a confirmation message that your SASSA appeal for the R350 grant has been submitted successfully.

SRD Status Check Appeal in SASSA Office

If you find it difficult to apply for an SRD SASSA appeal online, then you can submit the SASSA appeal for R350 at the nearest SASSA office. Make sure to double-check your information online before appeal. Follow the steps below to apply for an SRD status check appeal in the office:

  • Visit your nearest SASSA office.
  • Ask for the “Application for Appeal” form.
  • Fill out the form with the correct details.
  • Enter the solid reason for the SRD R350 appeal.
  • Attach the supporting documents like the SASSA application receipt, letter of rejection, and other supporting documents.
  • Submit it to the SASSA officer and collect the appeal application receipt.

SASSA Status Check Appeal for R350 on Email

If you are not able to visit the SASSA office and are having difficulty submitting a SASSA status check appeal for R350 online then you can apply through email. Follow the steps below to submit the SASSA appeal application by email:

  • Download the SASSA R350 Appeal form.
  • Fill out the Application for Appeal form.
  • Enter your details like ID number, Surname, Name, and address.
  • Write a solid reason to appeal for a R350 grant.
  • Attach all supporting documents like application receipt, letter of rejection or approval, and all other supporting documents.
  • Do a Signature on the SASSA R350 appeal status check form.
  • Double-check your entered details.
  • Take a picture of the SASSA appeal form.
  • Forward the application for appeal to your province of residence email address.

Provincial Email addresses and Telephone numbers

SASSA Regional Phone Numbers and Email Addresses

How Long Does SASSA Appeal Take?

All the SASSA R350 declined grant applicants should submit their SASSA status check appeal application within 30 days after rejection. After the appeal application, ITSAA takes 30 to 90 days to decide on your SASSA application. 

If ITSAA approves your SRD R350 application then they send a request to SASSA to overturn the decision and you will receive your grant payment on the approved SASSA payment dates. If ITSAA also declines your application they will give you a reason for appeal rejection.

SASSA Appeal for R350 Declined Reasons

srd status check appeal
SRD status check appeal

SASSA or ITSAA consider various points and then decide on your SASSA application or appeal. If your application or appeal for R350 is declined then it may be because of different reasons. The different reasons are given below:

Alternative income sources identifiedIt means that the applicant has more than R624 in his bank account during the application or appeal period.
Identity verification failedYou provided the wrong details during the application or appeal which does not match with the Department of Home Affairs database.
Existing SASSA grantIt means that you’re receiving any other Social grant during the application or appeal process.
Exclusionary response foundIt means that you are already receiving a Social grant of R350 or more. It may also occur if you are in a government facility program.
DebtorThis error will occur if you received the grant for the month or more but you are not eligible for that period. Now SASSA will recover all the debt amount and then resume your SRD R350 grant for the month you qualify.
NSFAS registeredIt means that an applicant is registered for the National Student Fund Aid Scheme (NSFAS) during SRD application or appeal.
UIF registeredIt specifies that the applicant is registered with the Unemployment Insurance Fund (UIF) during the SASSA application.
Gov payroll registeredIt means that the client is a government employee during SRD SASSA R350 application.
Age outside range(>60)It means that applicants exceed the SRD grant eligible age of 60 years.
Age outside range(<18)An applicant is under 18 years that’s why he/she is not eligible for the grant.
Deceased Record on DHAIt means that the applicant is not alive according to the DHA record during the time of application.
SASSA Appeal for R350 Declined Reasons

SRD R350 SASSA Eligibility Criteria

Before appealing the SASSA status check for R350 it is important to know if you are eligible for this grant or not. For SASSA appeal approval or application approval, it is important to know the eligibility criteria for the SRD SASSA R350 grant. The eligibility criteria for the SRD 350 grant are given below:

  • The applicant should be a South African citizen, Asylum seeker, or Special permit holder.
  • Your residence should be in South Africa during the time of application.
  • Your age should be between 18 to 60 years.
  • Applicants should not receive other Social grants like UIF or NSFAS during the time of application.
  • Applicants should not be Government employees.
  • The client should pass the mean test of the SASSA R350 grant in which your bank balance should be less than R624.
  • Applicants are unable to support their families and have insufficient resources.
  • The applicant should not be deceased in the Department of Home Affairs (DHA) record.

How to Check SASSA Appeal Status

It is important to check your R350 appeal status regularly or monthly to stay updated. There were different ways to check SASSA’s appeal status. You can check it through the SRD SASSA Gov ZA official website or our SASSA status check tool. To check the SASSA appeal status online follow the steps below:

  • Visit our SASSA status check page.
  • Enter your South African ID number in the first section.
  • Enter your cell phone number in the second section.
  • Click on the “Submit” button.
  • Your appeal SASSA status check will appear on the screen.

Apply for Each Month Reconsideration

SASSA reconsideration is the last method to request SASSA to reconsider your SASSA application. If your SASSA reconsideration is also rejected then you can’t again request SASSA regarding your application. That’s why SASSA advises R350 applicants to apply for reconsideration each month separately.

SASSA Appeal Status is Pending

If you check your SASSA appeal status and it shows pending after 3 months then It will be due to various reasons. Maybe ITSAA receives a high number of SASSA appeal applications which needs more time to process. It may also show pending if you submitted incomplete or inaccurate information during your appeal application process.

What to do if SASSA Appeal for R350 is Rejected

SASSA appeal is the last process to request ITSAA to reconsider your application if SASSA rejects your reconsideration request. If ITSAA also rejects your appeal application then there is no other choice. Your application for R350 will close forever if your SRD appeal is rejected.


It usually takes 30 to 90 days to process your appeal application. However, SASSA informed in a press release that it may take more time due to the high number of applications for the R350 grant.

To check SASSA appeal payment dates you have to first check your appeal status. If your appeal application request is approved then it will show the payment dates for the month your grant is approved.

SASSA advises you to appeal within 30 to 90 days after your reconsideration rejection. If you didn’t apply in this period then your application may be permanently rejected.

You can check your appeal status through various channels. You can check the SASSA appeal status online, via SMS, via WhatsApp, or through the Helpline.

The specific documents needed for the SASSA appeal are identification documents, application receipts, bank statements, and any other relevant documents supporting your appeal.

SRD R350 Appeal Conclusion

The SASSA appeal process is crucial because this is your last chance to request for reconsideration. Follow the steps we discussed in this article for a successful SASSA status check appeal application. Make sure to provide the correct information during the appeal process.

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