Introduction to SASSA Change Phone Number

The SRD SASSA R350 grant recipients need to get updated and receive timely notifications on their mobile from SASSA. However, if you lose your number or want to change SIM. Then you should update your phone number on the SASSA database to get timely notifications. So here is a quick guide on how you can change your SRD SASSA phone number.

What is SASSA?

SASSA is a South African social security agency by the government responsible for administering and distributing social grants to eligible citizens. SASSA, created in April 2005, released social grants for the Department of Social Development to reduce corruption and improve service delivery. SASSA provides different types of social grants to South Africans like child grant, old age grant, war veterans grant, and many more.

Why Update Your SRD Phone Number

It is very important to ensure that your SRD phone number is up-to-date to receive timely notifications and stay connected with the Social Relief of Distress Grant system. After SRD SASSA changes your phone number you will get notifications about your credit card, bank statement, SASSA status check application status, and many more on your new cell phone number. However, If you lost your SIM card or mobile phone and you got a new SIM card with the same number then there is no need to change your SASSA phone number.

How to Change SASSA SRD Phone Number?

You can change the SASSA contact number for R350 through different methods. You need your 13-digit South African ID and 6-digit Application ID to update your SASSA phone number. The SASSA R350 applicants can change their phone number by the following methods given below:

Change Phone Number Online

Change Phone Number Without Application ID

SASSA SRD Change Number via Helpline

SASSA Change Phone Number by SMS

R350 Change Phone Number via Email

Visit the SASSA Regional Office

SRD SASSA Change Phone Number Online

SASSA SRD R350 applicants can change their contact details online on the official SASSA website. To change the SRD SASSA contact number you need your ID number and application ID. The steps to change the SRD SASSA phone number online are given below:

  • Visit the SASSA website.
  • Enter your 13-digit South African ID number.
  • Enter your 6-digit Application number.
  • Click on the “Submit” button.
  • The new page will open.
  • Enter your contact information and email address.
  • Provide a reason to change your contact number.
  • Enter your new number and click on the “Submit” button.
  • You will receive an OTP on your new phone number.
  • Submit the OTP and your contact details will be updated in 24 hours.

After updating your SASSA SRD phone number you will get notifications and updates on your new phone number. Also, you can check the SASSA status for R350 by using your new cell phone number.

How to Change SRD Phone Number Without Application ID

Change SRD Phone Number Without Application ID

If you forget your application ID number then you can also change the phone number for SASSA SRD. You can find your application ID for SRD R350 and then change your contact details. The steps to find your application ID are given below:

  • First Check SASSA Status online on my website.
  • Enter your ID number and Cell number you entered on your application.
  • Click on the “Submit” button.
  • Your SASSA Status check will appear on the screen.
  • Note your application ID.
  • Now go to the SASSA official website.
  • Enter your ID number and application ID.
  • Follow the next steps to change your number.

SASSA SRD Change Lost Phone Number via Helpline

SASSA allows you to change your contact details or update your application via their toll-free helpline number. You can change your phone number through the SASSA helpline by following the steps below:

  • Dial the SASSA helpline number “0800 601 011”.
  • Choose the “Chane Phone Number” option from the prompt.
  • Provide the details they ask for and follow the instructions.
  • After verifying they will update your contact number.

SRD SASSA Change Phone Number by SMS

Just like SASSA status check via SMS you can also change your SRD SASSA phone number by SMS. To change the SRD SASSA phone number by SMS follow the steps below:

  • Open the messaging app on your phone.
  • Type the message “SASSA”.
  • Send it to the SASSA number “082 046 8553”.
  • Reply according to prompts to change your number.

SRD SASSA R350 Change Phone Number via Email

If you are having difficulty changing your SASSA phone number with any of the above methods. Then you can also contact SASSA officials via email at [email protected]. Provide the details they ask for and after verifying they will change your contact details.

SRD SASSA Change Contact Number by Visiting SASSA Office

The last method SASSA provides to change contact numbers is by visiting their office. You just have to visit your nearest SASSA office and provide the details they ask for. After verifying your details they will change the phone number for the SASSA SRD grant.

Common Reasons to Update Your Phone Number

There were multiple reasons why beneficiaries should change their SASSA phone number. The most common reasons are given below:

Lost SIM card / Mobile Phone

Changed SIM card

Typo Mistake on SASSA Application

However, there may be more reasons to change SASSA phone numbers. If there is any reason to change your phone number then you should update your SRD phone number as soon as possible. If your SASSA cell phone number is not up to date then it may be a reason for delay in payment or application approval.

Instructions While Changing SRD Lost Phone Number

While changing the SRD lost phone number you have to be very careful. You should follow the instructions given below while changing your SASSA phone number:

  • Confirm your new SRD phone number before submitting.
  • Note down or save your Application ID for future safety.
  • Give a clear and true reason for changing your number.
  • In the case of incorrect reasoning, SASSA has the authority to cancel your grant.
  • Your phone number should be registered with RICA if your payment method is “Cardless ATM Withdraw”.
  • SASSA can take up to 24 hours to update your SASSA phone number.

How to Report Unauthorised SASSA Phone Number Change?

SASSA allows beneficiaries to report them if their phone number is changed without their permission. If you lost your SASSA phone number or someone stole your mobile then maybe he tried to change your SASSA contact number. In this case, you can report to SASSA for an unauthorized change of number. The steps to report an unauthorized change of phone number are given below:

  • Visit the SASSA official website page.
  • Enter your 13-digit ID number.
  • Click on the “Submit” button.
  • After clicking on the Submit button you are confirming that your cell phone number used for the SASSA SRD R350 application is changed without your permission.
  • Choose the option “Yes” or “No”.
  • After clicking on “Yes” you will receive a notification stating that your report has been submitted regarding SRD’s lost phone number.

SRD SASSA Change Phone Number FAQs

If you forgot your phone number, visit SASSA’s official website to check your SASSA status. Enter your ID number and other required details. It allows you to access and review your status without a phone number, ensuring a perfect verification procedure.

After submitting the request online or at a regional office with the required documentation, the phone number change may take 24 Hours to be processed. Contact SASSA for specific updates on your request.

You can reapply if your application is rejected. Make sure to confirm all the documents and information you provide in the application.

No, students are not eligible for R350 SRD SASSA grants because they are already getting financial aid or bursary.

No, the SRD R350 grant is for unemployed persons who are not getting any other financial assistance or social grants.

SASSA SRD R350 Change Phone Number Conclusion

SRD SASSA change phone number is a must if you lost your number or changed your sim card. By updating your SRD R350 phone number you will be in contact with SASSA and get timely notifications. You can change the SASSA number by any of the methods we discussed above. If you face any difficulty updating your SASSA phone number you can contact the SASSA team through email or helpline.

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