SASSA Change Banking Details Guide for R350 Payments

SASSA Change Banking Details

SASSA serves millions of underprivileged South Africans through SRD R350 grants so that they fulfill their daily needs. To serve the beneficiaries SASSA provides different payment methods to collect grant amounts. However, It is very important for all applicants that their banking details are up to date and accurate. SASSA change banking details update is very important for all the beneficiaries for a smooth and on-time payment process.

Why Updating SRD Banking Details

It is important to update SRD banking details if you opened a new account for SASSA SRD R350 (New R370) grants, switched your bank, or submitted inaccurate details in your SASSA SRD application. In your case, the reason may change.

If you don’t update your SASSA banking details it may cause some issues like your SASSA R350 grant being canceled, payment delays or payment failure, and many other issues. So it is very important to accurately change SRD banking details for a smooth payment and application process.

How to Change SASSA Banking Details

SASSA offers different methods to change SASSA banking details. R350 grant applicants can use any of those methods to change SRD banking details. SASSA change banking details for R350 methods are given below:

Change SASSA Banking Details Online

Change Banking Details via the Moya App

Change Banking Details for R350 via Email

Change Details Through Postal Address

Update Banking Details on the Helpline

Update Bank Details by Visiting the SASSA Office

Change SRD SASSA gov za Banking Details Online

If your SASSA SRD 350 grant payment is pending then check SASSA status. If the SASSA status check shows your banking details are pending then you should update your banking details to approve your payments for the R350 grant. You can update your SRD SASSA gov za banking details by following methods:

Visit the SRD SASSA gov za website.
Click on the “Click here to proceed” button in the South African ID Holder section.
Scroll down to the “How do I change my banking details” section.
Enter your South African ID number.
Click on the “Submit” button.
You will receive an OTP code.
Verify the OTP code and you will receive a secure link via SMS.
Click on the link and a new page will open.
Enter your bank name, account number, branch code, and account type.
Agree the “Terms and Conditions” and click on the “Submit” button.

Moya App SASSA Change Banking Details

If you applied for the R350 SASSA SRD application through the Moya app then you can change your banking details through it. The steps to change SASSA banking details through the Moya app are as follows:

Log in to your Moya App account using your SASSA phone number.
Click on the “Discover Tab” and scroll down to locate “Money and Services” and click on it.
Now click on the “SASSA Relief” tab.
Scroll down and click on “Update your banking Details”.
Enter your ID number and Application ID.
After entering your ID, submit the new banking details.
Follow the instructions on the screen and provide the required documents to change your SRD banking details.

SASSA Change Banking Details for R350 via Email

If you are facing any difficulty in changing SASSA status check banking details then you can email your query to the SASSA on their official email address. The steps to change SASSA banking details via email are following:

Write an Email with the subject “Change SRD R350 banking details”.
Write your query and give a strong reason to change your banking details.
Attach supporting documents and provide your ID number and Application ID in your email.
Send it to the SASSA email address “[email protected]”

SASSA officials will contact you in a few days and after verification they will change your SRD banking details.

SRD Change Banking Details through Postal Address

Changing details or documents delivered via postal mail is old but still in process. SASSA provides different methods to change your phone number or banking details. But if you still want to change details offline then one method is to send a request via postal mail. The steps to change SASSA banking details via postal mail are given below:

Write a handwritten letter and request SASSA to change banking details.
Provide a solid reason to change SRD banking details and write new details.
Write your South African ID number and SASSA application ID.
Attach copies of your ID and other supporting documents.
Send it to your nearest SASSA regional office.

Once SASSA receives your mail they may contact you and verify your details to update your SASSA banking details.

SASSA Status Check Banking Details Update on Helpline

If you don’t have internet access or have trouble changing SASSA banking details online then you can call the toll-free number of SASSA. Follow the steps below for SASSA status check banking details update on the helpline:

Call the SASSA helpline number “0800 60 10 11”.
Follow the prompt and choose the option to talk with the agent.
When the SASSA agent connects with you, explain your query to the agent.
Give the required documents they ask for verification.
Give them your new banking details like branch code, account number, and bank name.
Double-check your new banking details when the agent repeats.
Make necessary changes if any of the information is incorrect.
Your banking details will be updated once your information is verified.

Change SASSA Status Check for R350 Bank Details by Visiting the SASSA Office

SASSA gives the facility to the applicants to visit their nearest SASSA office and they will resolve their queries. You can visit your nearest office if you face any issues related to your SASSA SRD grant like a change of phone number, any SASSA fraud activity, or changing of SASSA banking details. To change the SASSA status check for R350 banking details by visiting the SASSA regional office follow the steps below:

Visit your nearest SASSA regional office with your documents.
Ask them to change your SRD banking details.
Provide your new banking details and reason to change your banking account.
Confirm your details with the agent.
Your new banking account will be updated on the SASSA database immediately.

Double Check Your New Banking Details

Always double-check your new SASSA status check banking details before submitting whether you use an online method or any of the above methods. If any of your banking details are incorrect it may create trouble in your application process or payment may be delayed. For security purposes make sure to use the SASSA official website or the SASSA office to update your banking details.

Waiting Period on SASSA Banking Details Update

SASSA usually takes 5 to 7 days to update your banking details but in the online process, it may take less time to update your SRD banking details. However, email and postal mail methods can take more time to update your banking details because of the slow process. If you submit a request to change SASSA banking details in the SASSA office then your account will be immediately updated.

Verify SRD SASSA gov za Banking Details Update

Once SASSA updates your banking details, you will receive a confirmation message on your SASSA registered mobile number. It is important to verify your new SRD banking details by logging in to the SASSA portal. Verify and check your new banking details. Contact SASSA if there is any incorrect information on your application related to your bank details.

What to do if Confirmation SMS does not Receive

If you do not receive confirmation SMS after waiting for 7 days contact directly to SASSA via their helpline “0800 60 10 11” or visit your nearest SASSA office. Tell them you do not receive confirmation messages related to bank details updates. Make sure that your phone number is also updated on the SRD application.

SRD SASSA gov za Banking Details Verification Process

SASSA verifies your data in different steps to make sure that the grant will go to the deserved beneficiary. The steps involving different channels to validate your data are given below:

Your South African 13-digit ID was first cross-checked with UIF, SARS, NSFAS, and other welfare databases to ensure that you have not taken any kind of benefits before.
Your information like ID, name, or surname is cross-checked with the Home Affairs Department database for accurate information.
SASSA makes sure that there is no Fraud activity against your application.
After assessing your information SASSA approves or declines your SRD R350 application.

How to Avoid Delay in SASSA Status Check for R350 Bank Details Update

If you submitted a request to change SASSA banking details and you want to avoid delays then follow the instructions given below:

Provide Accurate Information

Provide all the Documents

Review Details Before Submitting

Do not Apply Multiple Times

Update SASSA Contact Details and Personal Information

In addition to updating bank details, SASSA provides a facility to change SASSA phone number and personal information like Name, Surname, or ID number. Your SRD R350 application may be declined due to incorrect details. So it is important to update your details for a smooth application process.

SASSA Contact Information

Toll-Free Number

0800 60 10 11

Head Office Number

012 400 2322

SASSA Email

[email protected]

Tips for SASSA Applicants

1. Update your SRD bank details as soon as you change your bank account.
2. Do not share your SASSA account and bank details with anyone.
3. Stay informed about your payment dates for timely payments.
4. Make sure to use your bank account because SASSA does not transfer payments to a third-party account.

SASSA Banking Details FAQs

Changing bank details online via the SASSA portal is the best and most secure way to change your bank details.

You can change your SASSA bank details once every 3 months.

SASSA needs your bank account statement, confirmation letter from the bank, card copies with name and masked number, and deposit slips.

You can choose the option to collect payment through Pick n Pay or SASSA debit card.

No, SASSA does not approve your application if you are using any third-person account.

It is important to ensure that your banking details are accurate and up-to-date to avoid issues such as payment delays or cancellation of your SASSA grant.

If you face difficulties in updating your banking details, you can reach out to SASSA via email or the helpline to seek assistance.

Change Banking Details SASSA Conclusion

Up-to-date banking details are important to avoid any delays in your SASSA payments. After SASSA changes banking details you will receive your grant amount in your new account. You can update your SASSA banking details easily by the methods given in this article. Be patient throughout the process and make sure to provide accurate information to avoid delays in SASSA change banking details.

SASSA Change Banking Details Guide for R350 Payments