SASSA WhatsApp Number Introduction

SASSA WhatsApp number was introduced to make the social grant application process easier and more accessible to the SRD R350 grant beneficiaries. South African Social Security Agency (SASSA) launched a WhatsApp Number and an online system so social grant beneficiaries can access the SASSA services from the comfort of their home. It is the best option for those who are not very familiar with the internet but can comfortably use WhatsApp.

Other than the SASSA application, SASSA also offers other services via its WhatsApp number, such as SASSA Status Check and customer care. Whether you want to apply for the SRD grant, check your application status, or need any information related to SASSA social grants, you can do it through WhatsApp. 

In this article, we will discuss how can you use your WhatsApp number to apply for your SRD R350 grant, check your SASSA status, and access your social grant application information.

SASSA WhatsApp Number for R350 Services

SASSA provides different services for R350 grant beneficiaries through their WhatsApp number. You can perform the following tasks using the SASSA R350 WhatsApp number “0820468553”:

sassa whatsapp number for r350 services
  • Check your SASSA application status.
  • Apply for the SRD R350 Grant.
  • You will get answers to your Frequently Asked Questions about the SRD Grant.
  • You will get SASSA OTP to access your social grant application.
  • Contact SASSA customer service for assistance with your SRD R350 grant.
  • You can cancel and reinstate your SRD R350 grant through WhatsApp.
  • You can reapply for your SRD R350 grant.
  • Check your SRD R350 grant balance.

SASSA SRD Status Check via WhatsApp Number

Checking SASSA status through WhatsApp is a very simple and easy process. Follow the steps below to check your R350 status via WhatsApp number:

  • Save the SASSA R350 WhatsApp number 0820468553in your contact list.
  • Now send “SASSA” to the SASSA SRD WhatsApp number.
  • You will receive a reply with different options. Type “Status” and reply on the SASSA WhatsApp number for R350.
  • Now you will receive a reply in which you will be asked whether you have the SASSA application reference number. If you have a reference number then reply with “Yes”. If you don’t have it, reply with “No”. (If you answer “No” the chat will end with the message “We cannot determine your status”)
  • Now prompt will ask for your mobile number. Reply with the phone number you used while applying for the SRD R350 grant.
  • Now reply with your application reference number.
  • You will receive a response with your SASSA application status. It includes your grant current status, SASSA payment dates, and your application ID.

Apply for the SASSA R350 Grant via WhatsApp Number

Some of the SASSA applicants face difficulty during the SASSA online application process. But now the good news is that applicants can now apply for the SRD R350 grant through the SASSA WhatsApp number. Follow the steps below to apply for R350 grant via WhatsApp:

  • Send the message “SASSA” to the saved SASSA grant WhatsApp number.
  • You will receive a prompt, reply with “SRD R350 Application”.
  • Now you will be asked whether you are applying for yourself or someone else. Specify by replying with “Myself” or “Someone else”.
  • Submit your details like name, surname, ID number, phone number, address, banking details, and other related documents as requested by prompt.
  • Once you provide the details, agree with the terms and conditions of the SASSA.
  • Follow the prompt instructions and provide the information as asked by the prompt.
  • After completing the application process, you will receive a confirmation message that your application has been submitted.

Once SASSA receives your R350 grant application, it may take up to 90 days for SASSA to review your SRD grant application. If your application is approved then you will start receiving the payments from the month you applied. If your SRD R350 grant application is declined then SASSA will provide the reasons why your application is rejected. You can appeal the SASSA decision if you believe that you are eligible for the grant.

SRD SASSA FAQs via WhatsApp Number

Mostly SASSA applicants face similar types of issues. That’s why SASSA provides FAQs in which they answer all the basic questions of the SASSA applicants. If you have any basic questions related to the SRD R350 grant then you can get the answer to your query through the SASSA WhatsApp number. Just open a chat on SASSA WhatsApp and send the message “FAQs”. In response, you will receive all the basic FAQs related to the Social Relief of Distress (SRD) grant.

Contact SASSA Costumer Care via WhatsApp

If you have any specific query related to your SRD R350 grant, then you can contact SASSA customer care through WhatsApp. Follow the steps below to contact SASSA customer care via WhatsApp:

  • Open a chat with SASSA by sending a message “SASSA” on the SASSA SRD WhatsApp number.
  • You will receive a prompt message. Reply with “SASSA WhatsApp Line for R350 Grants” to contact customer care.
  • Now clearly state your query in a message including your personal information and send the message.
  • Now wait for the response from SASSA customer care. It may take a few hours to get a response.

Other Ways to Contact SASSA

You can contact SASSA using other different channels if you don’t receive a satisfactory answer regarding the SASSA SRD R350 grant. Following are a few other different methods to contact SASSA:

0800 60 10 11

SASSA SRD WhatsApp Number FAQs

SASSA Child Support Grant WhatsApp is “0820468553”. Save this number in your phone contact list to contact SASSA on WhatsApp.

You need your ID card, proof of address, proof of income, banking details, and other related documents to apply for the SRD R350 grant on WhatsApp.

Yes, you can check your SASSA application status on WhatsApp. First, save the SASSA WhatsApp number “0820468553” on your mobile. Then start a chat on SASSA WhatsApp and follow the prompt instructions to check your SRD grant status.

SASSA WhatsApp number for the SRD R350 grant is “0820468553”. You can apply for the SRD R350 grant and check your application status through SASSA WhatsApp.

If the SASSA WhatsApp helpline is not working, you can contact SASSA through other channels like helpline or email.

SASSA WhatsApp Number Conclusion

The SASSA WhatsApp number was introduced to make the SASSA application process more easier and accessible. Other than applying for the R350 grant, the beneficiaries can check their application status, access FAQs, and contact SASSA customer care through WhatsApp. Other SASSA contact methods, such as the SASSA toll-free number and email, offer more ways to get direct assistance.

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